Call: 0844 243 4777*
5 Star Home Builder

St. Modwen Homes

Customer Services

St. Modwen Homes has made a commitment to its customers / Home Buyer's to provide a first class service during every step of the house buying process.

Our sales consultants are always on hand to answer your questions, whether that’s regarding details about your chosen home, obtaining a mortgage or arranging a completion date. Our customer service continues once you’ve moved into your new home too.


Ilan Shapiro, Customer Service DirectorIlan Shapiro, Customer Service Director

I have spent over 2o years in the public, private and international residential sectors and have worked on many high profile and luxury developments and I hold the philosophy that Customer Service is at the heart of every successful business as expectations of service have dramatically shifted over the years. 

The St. Modwen Homes’ Customer Service Team strive to ensure that we exceed the expectations of our customers, providing excellent customer service from exchange through to beyond completion.

We don’t always 'get it right' but if this is the case we will acknowledge our failings and we will make great efforts to achieve a satisfactory outcome.

If you have a problem, I am always on hand to help. In the first instance, please contact customerservice@stmodwenhomes.co.uk and I will be in touch to put things right.

After your move

After Your Move

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Running in of your new home

Running In of Your New Home

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Living with construction

Living With Construction

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Useful information

Useful Information

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St. Modwen Homes Warranty

St. Modwen Homes Warranty

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Contacting us out of hours

Contacting us out of hours

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Customer Maintenance Videos

Maintenance Videos

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T: 0844 243 4777*
E: sales@stmodwenhomes.co.uk


* Calls will cost 7ppm plus your operators access charge.
St. Modwen Homes Limited. Head office & Registered Office: Park Point, 17 High Street, Longbridge, Birmingham, B31 2UQ. Company Registration: England & Wales 9095920